Alabama launches online COVID vaccine scheduling portal after receiving 1.1 million calls

Alabama Gov. Kay Ivey announced Monday that the state will create a web portal to help the state’s vaccine scheduling hotline.

Alabama has set up a toll-free number for vaccine-eligible people to call to make appointments. This hotline was announced on Friday and has been received 1.1 million calls in the first day, According to the Alabama Department of Public Health.

“We are working to improve our registration capabilities by creating an online portal in addition to the hotline,” Ivey said in a tweet Monday. “We will provide more information when it is available.”

Ivey announced last week that Alabama will start offering vaccines to people over the age of 75 and over basic worker categories beginning January 18. Since that announcement, ADPH, hospitals and local health departments have received calls from people seeking to schedule vaccination appointments.

Ivy did not say when the portal will be launched.

The state also reported that hospitals are receiving calls from people trying to schedule vaccine appointments, and urging people not to contact hospitals directly but use the hotline instead.

Jefferson County, the state’s most populous county and home to Birmingham Create an online registration For people in that county to enroll, they are notified when they are eligible to receive the vaccine and how to schedule an appointment.

Ivey asked people to be patient until the portal launched and to call the hotline only if you were eligible to make an appointment. At this time, the state only schedules appointments for Health care workers, emergency first responders, and people over the age of 75.

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“In the meantime, we ask the public’s patience and that you only call the hotline if you are eligible,” said Ivy. “If you receive a busy signal, please try to call again later. We need everyone’s help to make this work.”

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